Defining quality health care is not easy — it means different things to different people.

One federal agency comes close: “Doing the right thing, at the right time, for the right person, and having the best possible results.” Full story

A patient’s duties

Good health care depends upon a good partnership between a patient and a health care provider.

A partnership is a two-way street. Patients bear some of the load. Patients must explain clearly their discomfort or pain. Full story